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Author Topic: What does Hang Up mean?  (Read 7036 times)
PaulStraube
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« Reply #15 on: October 05, 2007, 04:45:54 am »

Yes, when I called from my home line to my cellphone with your software disabled then manually picked up and hung up as quickly as I could, it went to voicemail.  I then kept your software disabled then was a little slower with hanging up after I picked up.  I'm guessing the total time was 1-1.5 seconds.  The call did not go to voicemail and the call terminated as it should have.    Interesting.  Good question.  Seems to indicate my phone and/or Sprint are the problem.

Thus, if the hangup comes too quickly after the pickup, Sprint seems to misinterpret that action and sends it to voicemail.  However, with a little more delay before the hangup, it ends the call.  Can you tweak the "Hang up" feature to hangup about 1/2 second - 3/4 second more than it is currently set for?  Is there a registry entry I can modify to accomplish this then report back to you?

By the way, I enabled your software and tried the pickup/hangup feature again.  This time, the cellphone showed 31 seconds until it finally hungup.  I'm not sure why the amount of time before hanging up varies by so much.  Just thought you should know.

Thanks for your help.


* MGCService.log (6.68 KB - downloaded 110 times.)
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admin
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« Reply #16 on: October 05, 2007, 05:02:41 am »

Thank you, PaulStraube.

Unfortunately I did not find any error out of the log file. I think the call was not hung up even though the log reports it had been. I will try to find a solution for this issue. You can now uninstall the debug version and then install the latest release version which can be downloaded from our website. Thanks for your help.

I don't know if there is any registry can tweak the hang up delay so I am sorry I can't help.
« Last Edit: October 05, 2007, 05:04:21 am by admin » Logged
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