What does Hang Up mean?

[PaulStraube]

 ???
OK, OK...perhaps this is a stupid Q but...
Does "hang up" mean that a blacklisted caller's phonecall is cut off?  The reason I ask is that when my abusive ex-wiife calls, instead of cutting off the call, it just sends the call to my voicemail faster than if I don't answer it.  Did I misunderstand something or is this feature suppose to not only keep my phone from ringing when she calls but also keep the call from going to voicemail?
Thanks!
Paul
SprintPCS Treo 700wx with WM5

[admin]

Hi Paul,

Hanging up means to cut off an incoming call. But some mobile service providers will redirect the hanging up call to viocemail if the call has not been answered.

You can set the Action1 to Pickup/Hangup for avoiding it from being redirected to your voicemail.

[PaulStraube]

Thank you for your response. 
I tried the pickup and hangup option but on my Treo 700wx, it seems to pick up for 2-3 seconds before hanging up which means that the caller can hear whatever sounds are being made in the background including if I am talking to someone.  Are there any tweaks to disconnect faster?
Thanks

[admin]

Hi PaulStraube,

I'd built a new version 1.2.2.89 which is added a tweak to adjust the interval. Please download and install the latest version. To take effect the tweak, please add a string value to the following registry key:

[HKCU\Software\MagiCall]
"PickupTime"="800"

The PickupTime has a default value of 800ms and its type is string. You can reduce the value for your needs. Please note that if the value is lower than a particular value such as "200", it maybe not function properly. I think "500" is good enough for you.

[PaulStraube]

Thank you for your reply.  And thanks for making a new build.  I'm very impressed you did that.
Where do I find that new build?  ??? Is this latest build just the standard file on you main page?  For some reason, when I did a search for it, the IE page that came up was blank.  Maybe something with my system.
Regarding the tweak, I'm a little lost.  I know how to do registry changes with the Windows OS on my desktop using RegEdit (not that I'm an expert) but I have never done that on my phone.  I assume I need some software to do that on my SprintPCS Treo 700wx and if so, any suggestions on what to download and where to get it?
Thanks.

[admin]

Hi PaulStraube,

Please download it by this link: http://www.mobiion.com/MagiCallInstall.EXE

There are a number of free regedit tools, for example TRE Regedit, you can download it here: http://www.freewareppc.com/utilities/tre.shtml

[PaulStraube]

Thank you for the links.  For the first time in a long time, I can't wait until my ex-wife calls me. 
We'll see how the new build and the tweak work.
Thanks again!

[PaulStraube]

I know it has been a long time since I contacted you about the "hang up" problem.  Unfortunately, the problem still exists on my Sprint 700wx despite trying various settings and Build 89.  Using the hang up option still only sends it to voicemail a few rings more quickly.
Any suggestions since I really need the hang up feature to work with my sadistic ex-wife.
Thanks!

[admin]

Hi PaulStraube,

Have you tried the "Ignore" option? If you choose this option, your phone will not ring the caller will not disturb you.

[PaulStraube]

Thank you for your reply.
Yes, I have used ignore.  The current problem with hangup essentially winds up being ignore too.
Even hearing her voice in a voicemail is very upsetting, which is why I need the hangup feature to work so that she can't leave a caustic message for me.
Anything that can be figured out will be greatly appreciated.

[admin]

I've attached a debug version in this thread.
Please install it to your device and reproduce the Pickup/Hangup issue, so that I can address the issue.
After reproducing the issue, please sent me the file named MGCService.log under the root folder on your device. Thanks.

Regards.

[PaulStraube]

Thank you for your attention to this matter.
I have attached the file as you requested after the incoming call was not hung up on.
It seems that around the 2nd ring, it tries to hang up but SprintPCS must think something else has happened and it goes right into voicemail (several rings before it would under normal circumstances).  I am assuming that this is specific to either 700wx's in general or something peculiar to my specific 700wx.
Does anyone else with your software have a SprintPCS 700wx who could tell us whether the hangup feature works for them?
Thank you!

[admin]

Thank you, PaulStraube.
The log you attached only recorded logs about hanging up a call. There is no error in the log.
Can you test the Pickup/Hangup option? As you said, your phone did not hang up the call after picking it up. I just want to know what happened in the meantime.

Indeed the Hang Up feature works. MagiCall successfully performs hanging up. However, SprintPCS redirect the caller to your voicemail if the call is hung up without be picked up first.

[PaulStraube]

Thank you for your help.

I changed the rule to include my home phone number then I tested it several times.  I listened to the outgoing call on my home line’s speaker phone.   After the first ring (as heard on the home line phone), there is a click.  Then, the cellphone shows that a call has been hung up.  After the second ring (as heard on the home line phone), the call goes right to voice mail.

FYI: If I switch the rule to “pickup then hang up”, the caller can hear what is going on in the cellphone’s background for a period of time.  I called it 4 times and the amount of time before it hung up was anywhere from 2 to about 6 or 7 seconds.  That seems much shorter than what I experienced when I tried this a few months ago.  Needless to say, anything other than a nearly instantaneous hang-up after the pickup is what is needed or else the caller could hear some things they should not be privy to.

Does your comment regarding SprintPCS mean that other customers of yours are having the same problem with Sprint or is that simply the logical assumption to make regarding this problem?  I don’t want you to give out your trade secrets, but …doesn’t the “hang up” operation actually have a pick up followed by a hang up since how can one hang up a call that hasn’t yet been picked up…(the chicken or the egg conundrum)?  Apparently, that is not the case since you also have a separate pickup/hang-up option...that is if you are not purposely trying to piss someone off big time by thinking you manually/purposely hung up on them.

Despite my comments, I think this is a great program to say the least.  Now that I buttered you up, I still wish that you would consider being able to turn off text message and email notification sounds during user-specified times just like you can ignore certain incoming phone calls.  I need to leave my phone on all night for incoming calls but hate to be woken up by test message or email notifications.  And, I naturally hate to take the 20 seconds (yes, I’m lazy!) that it takes to turn off those sounds manually then reverse it in the morning.

If you have any further thoughts on my original issue regarding hanging up without the call going to voice mail, I would be most appreciative.

[admin]

Hi PaulStraube,

I understand your pain. The Pickup/Hangup option should hang up the call within 1 second after picking it up. So there must be some errors if the time betweem the two actions last too long.
I am wondering if you could reproduce the pickup/hangup problem one more time using the debug version, and attach the log file, so that I can know what error it actually is. Thank you so much.

Btw, if you hang up a call manually as soon as it rings, will the call be sent to your voicemail? Thanks.