I have the same problem, but I don't have an order previously. I just act as a tester purly. So I'm no longer able to test it now.
Too bad. I would like to provide you with a discount code. Contact me at sales(at)mobiion.com if you like.
Thanks for your kindness, but I hardly buy softwares. I think I have already finished my job in testing your product and helping to improve it since I can no longer use it. I enjoy testing, finding bugs and giving suggestions.