Blocked Call comes Thru

[contractor]

See that the last few days when I have been on the mobile I will get a call from block list and it will ring thru. It has happened 9 times in 2 days. Seems strange that the blocked call would be inactive if on phone. I will be on phone and call will answer.

[admin]

Can you describe your rules? And what number passed through?

[contractor]

If a I place a number put in first rule with just hang up. The call will ring till it goes to voicemail. I if use same phone numbers with pick up and hang up they get blocked, If I am on phone with pick up and hang up when the call comes thru it comes thru live with the person.

[contractor]

Any idea they are still coming thru when on phone call.

[admin]

Not reproduced here. Please describe your rules and what number passed through.
You may describe rules in this way:

Rule 1
Rule type: Phone-Inbound
Filter type: Specific number
Phone #: (112)*
Action1: Hang up
Action2: Do nothing

Rule2
Rule type: Phone-Inbound
Filter type: Not in Contacts
Phone #:
Action1: Pick up/Hang up
Action2: Do nothing

[contractor]

Rule 1
Rule type: Phone-Inbound
Filter type: Specific number
Phone #: (xxx-xxx-xxxx)*
Action1: Pick Up/Hang up
Action2: Do nothing

And only when talking on phone call will call come thru. When phone is idle call is blocked.

And Action 1: Hang Up, call will go to voicemail after 3-4 rings no matter what.

[admin]

I think it is a configuration problem. Can you sent those two files on your device which are named "settings.dat" and "logs.dat" under folder "\My Documents\MagiCall" to support@mobiion.com.

And please let me know what numbers went through, so that I can advise how to modify the rules.

Thanks.

[contractor]

I got your email about logs ok. I think this did not start until I turned on BT and used a headset. Could this be it?

[contractor]

Follow up, it seems that when BT with MSVC that when a call is blocked it stops sync with headset and BT. I have to turn off and on phone. Maybe this is why calls come thru

[admin]

Thank you for the information, I will investigate soon.

[contractor]

I removed Magicall from Mogul. Went back with call block I had before. No more loosing BT and MSVC and having to reset. So it is something that the two programs do not like. Let me know if their is a fix.